AVG Trial Help?
Technical Support for AVG Trial Versions

Hot Topics

1. I am getting one of the following error messages:
   - Virus EXCEPTION found on Avgcore.dll, avgcc.exe files
   - Operating system reboots itself.
   - Error: Resident Shield is not loaded or installed
   - Internal virus base: "It is not possible to check the state of this component, connection failed." or "Component is installed properly, however the control failed with error code: 0x81000002"
   - AVG Shell Extension: AVG is not integrated in the Microsoft Windows Explorer. 
   What can I do?

2. AVG Control Center cannot be launched after the MS Update KB925902?
   
    

Internet Connection Issues

1. I'm getting file errors when I attempt to download the AVG program.  What can I do?
   
    

Product Installation and Activation

1. How to reinstall/uninstall or repair installation of AVG?

2. Installation is corrupted

3. AVG and Installation on Windows Vista

4. How do I move my software to another computer?

5. AVG installation fails if Norton Internet Security is installed on the same computer

6. Error message: Trial license cannot be installed

7. My License Number does not work (is invalid / expired).  What should I do?

8. How can I install AVG Professional if AVG Free Edition is already installed?

9. Your licence does not contain component…

10. How to upgrade your AVG edition

11. For more help, see our Downloading Trial Help section

     

Virus Removal

1. I have some files in the AVG Virus Vault. What next?

2. I think I have a virus on my computer. What steps should I follow to install AVG?

3. I think I have a virus on my PC, but it is not detected by AVG
    

Contacting Technical Support

AVG Firewall Component

1. How do I configure AVG Firewall?

2. How can I install AVG Plus Firewall if AVG Professional is already installed?

3. The AVG Firewall component is not visible in the AVG Control Center

4. WindowsXP Security Center warns that no firewall is active

5. Local network is not accessible after installing AVG Plus Firewall Edition.

6. I cannot access files on the PC, where the AVG Firewall is installed, from another PC in my local network.

7. A firewall confirmation window appears, eg Application 'MSN Messenger' is trying to establish a TCP connection with remote host 101.0.12.1.

8. My Internet has stopped working.

Other

1. Is it safe to have 2 anti-virus programs on one computer?

2. Where can I find the License Number?

3. Update - Internet connection failed

4. E-mail scanner is not fully functional

5. The AVG Control Center icon is grey. What does it mean?

6. Potentially Unwanted Programs

7. How to reboot your computer to the Safe mode or MS-DOS

8. Support for configuration of Anti-Spam component (within the AVG Internet Security Edition)

9. My emails have stopped working.

10. Internal virus database is out-of-date, however no update file is available

What can I do to defend myself against computer security attacks?

Axiom Networking Solutions recommends the following basic security 'best practices'...