Potentially Unwanted Programs

With the release of AVG Anti-Virus 7.5, detection of Adware/Spyware (or Potentially Unwanted Programs) has been added to AVG.

"Potentially Unwanted Program" files are not be detected as a virus, even though they sometimes act very similarly. The reason is that the Potentially Unwanted Programs are usually installed legitimately as a part of another program (often designated as an "AD-Supported program" – in which the End User License Agreement typically prompts the user to accept that, in addition to the desired program, an additional program (Potentially Unwanted Program) will also be installed).

AVG 7.5 is able to detect some Potentially Unwanted Programs and remove the detected files. It is necessary to mention that AVG is NOT primarily designed to remove these unwanted programs, and all of their related components. For these Potentially Unwanted Programs, AVG is intended mainly as a source of valuable information that there is a potential threat on your PC which probably needs to be removed. Removal of the "Potentially Unwanted Program" can be done with the AVG Anti-Spyware. It is designed for searching and removing malware like this. You can download AVG Anti-Spyware Trial Version here.

NOTE: Removal of the Potentially Unwanted Programs can result in damage to the AD-Supported program which was installed with them.

If AVG has detected a "Potentially Unwanted Program" on your computer that is not detected by your anti-spyware program, please send us the Test result* as an email attachment. We will provide support on the appropriate actions to be taken to remove the suspicious file.

* Submitting a Test result to Grisoft (technicalsupport@grisoft.com):

1. Start AVG and select "Start complete test" from the Tests menu.

   The F4 key can also be used to start the test.                     

2. Once the test is finished, close the window and click on the Test Results button.                                                    

3. Scroll down do the bottom of the Test Results and double click on  

   the latest Complete scan.                                          

4. Expand the Program menu and select the "Export list to file" option.   

5. Select the destination folder to save the results.                 

6. Send the saved *.cvs file as an attachment to your email.

Thank you!