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For Sales and general enquiries (Looking for assistance choosing the right product, renewals, upgrading, increases, etc...) then please use our Online Inquiry Form for a prompt response.
Prior to contacting Technical Support, please check the Frequently Asked Questions pages. Should you not be able to find a response appropriate to your enquiry, please contact us by email. Technical Support do try to respond quickly, but for more complex queries may have to refer your question on to one of the developers which takes a little longer.
Please note: Technical Support for AVG Free Edition is not provided by Axiom Networking Solutions. Click here if you are an AVG Free client requiring technical support.
Contacting Technical Support
E-mail technical support is available to AVG commercial clients, simply email support@avg.com.au for a prompt response, and the AVG Help Desk will help you get up and running as soon as possible.
When describing your issue or question, please include as much information as possible.
The following information is required to be included in messages with a problem description:
Operating system version
AVG program version (virus base and update number)
License number
and any additional information that you think may help us understand your particular issue
your full contact details
Tip When requesting Technical Support, it is strongly recommended to access the AVG Technologies web site directly from AVG User Interface, menu Help -> Get Help Online. This way, most of the required information will be filled in automatically, including your Licence Number.
Which Version of AVG do I need?
Contact Us Axiom Networking Solutions Australia
The office is attended 9am to 5pm, Mon to Fri.
QLD Gold Coast 07 5541 0028 Brisbane 07 3102 4831 NSW and ACT 02 8205 0584 VIC and TAS 03 9012 7428 SA, WA, and NT 08 8121 2430 AVG Sales Support AVG Tech Support
Updated: 06 October, 2009
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