You can send an e-mail to technicalsupport@grisoft.com.   As a reminder, you must include your Licence Number on each support request. Copy your Licence Number carefully into the body of your e-mail (use the "copy" feature in the Licence component of the AVG Control Centre). When describing your issue or question, please include as much information as possible - this includes the operating system of the computer and any additional information that you think may help us understand your particular issue. In addition, let us know the Version of AVG Anti-Virus that you are using, as well as the release date of the latest Update performed. Information about your version of AVG can be found by selecting "About AVG" from the "Information" menu. Under the "Version" tab, you will find your licence number and program vintage information. Be sure to include this information in your e-mail.