There is no technical support available for AVG Free anywhere in the world.  If you need support we recommend that you move to one of the commercial AVG products that provide you with a greater level of protection plus full backup support and assistance.

For the small investment of AUD$99.95 (inc GST) you are able to purchase a TWO year licence for AVG Internet Security which includes full Anti-Virus, Anti-Spyware, two-way Firewall, Spam filtering, plus complete technical support backup by both telephone and email.

AVG Internet Security 2 year license: AU $99.95 AVG Internet Security includes: Anti-Virus, Anti-Spyware, Firewall, Spam Filtering, and much more.  (Two year license)	AVG Internet Security 3-Pack 2 year license: AU $123.25 Protection for up to 3 computers.
* Box shot used for illustration purposes only.

If you choose not to upgrade, please refer to the support forum below...
 

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AVG Free Edition Support Forum

AVG Free Edition Users must use the support forum located at http://forum.grisoft.cz/freeforum/

The AVG Free Forum has been created to provide users of AVG Free with a platform to share knowledge and discuss issues with other knowledgeable AVG Free users.  Registration is required in order to be able to submit questions and issues.  However, even non-registered users are able to participate in read-only mode.  To register for the AVG Free Forum and other On-line Services, please go to the Information menu in your installed AVG Free and select Register Online.