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Service Note

Axiom is proud to be a AVG Gold Reseller.

 

 
 

 

 

 

 
 

More help?
* Trial Download Information

Download and install AVG trials

What's covered

Locate links to other AVG product trials on their individual product pages on our website at http://www.avg-antivirus.com.au/avg_products.htm
 

1. Before Installation

Before continuing with the installation, please made sure that all antivirus software (other than AVG), has been removed from the computer.

To remove other antivirus software click
START -> CONTROL PANEL -> ADD OR REMOVE PROGRAMS
(Programs and Feature if using Windows Vista) etc...


 

2. Download and install trial on Windows

To download an AVG trial, do the following steps:

  1. Choose from the selection of trials. 
    The size of the download is listed. If you need help estimating the download time, please see File download and upload times page)
  2. Click on the 'Download' (orange) button.
  3. SAVE the file to your desktop or your preferred location on your computer. (Your download will begin).

Note: All antivirus programs (except AVG) must be uninstalled before installing the trial version of AVG.  Learn more...
 

When you see the box offering the option to Run or Save the file, click SAVE and save to your desktop or your preferred location.

 

 

When the download completes you will have the option to Open, Open Folder, or Close (as shown in the following image). Click OPEN FOLDER.

 

If you selected Close This Dialog Box When Download Completes in the Download Complete window, then go to your desktop or the folder you selected to find the file. The filename is displayed in the Download Manager during the download (it will start with AVG...). Double-click this file to start installation.

Locate the downloaded AVG installation file where you saved it to (it has a four colour square icon and its name starts with AVG...).  Double-click to start installation.

 

Running the AVG setup file

  1. You will now be prompted to run the file, click Run
    Click Run
     
    The AVG Setup file will extract
    Extract

 

The Installation Process

  1. Welcome.
    Choose your preferred language from the drop down box.
    Click Next to continue.
    Next
  2. Licence Agreement.
    Click Accept to continue.
     
    Unsupported Operating System message?
    Click here for more information
    Accept  
    AVG Setup will check your system status
    status
  3. Select Installation Type.
    Place the dot next to Standard Installation. Click Next to continue.
    Installation Type
  4. Personalise AVG
    Enter your Name, Company Name (Optional) and Licence/Sales Number.
     
     
    FOR PAID VERSIONS ONLY (NOT FOR THE 30-DAY TRIAL)

    Note: You will find your Licence/Sales Number:

     
    • in the Licence Detail e-mail sent to your e-mail address under "Section B", or
    • on the product registration card, or
    • on the retail package label.
    To avoid mistakes we recommend you copy and paste the licence number into the field.

     

    HOW TO COPY AND PASTE

    To use the "copy & paste" method, please follow these steps:

    * mark the license number (this field will change colour)

    * press and hold CTRL and then press key "C" (this is the copy)

    * place the cursor on the position where you would like to paste the copied information

    * press and hold CTRL and then press the key "V" (this is the paste)

    * the information will be copied to the place you have placed the cursor.

     

     
    Next
    When you have completed all details, click NEXT to continue.
     
  5. AVG Security Toolbar
    If you would like to install the AVG Security Toolbar, place a tick in the box,
    "Yes, I wish to install the AVG Security Toolbar".
    Click Next
    Next
  6. Installation Summary
    Check that all your settings are correct. Click FINISH to install.
    Finish
  7. Applications Termination
    If there are any applications open that AVG needs to close, it will alert you here. Click Next and AVG will close these programs. You will not see this screen if there are no other applications open, this is normal.
    Next
  8. Installing AVG
    You will see a status screen displaying the installation progress
    Status
  9. Installation Complete
    Click OK to finish.
    OK
 

AVG First Run Wizard

Now that the installation is finished, the AVG First Run Wizard will run. It allows you to configure AVG according to your needs.

  1. Congratulations. AVG has been successfully installed.
    Click NEXT to continue.
    Next
  2. AVG Task Schedule.
    Update — Select how often you wish AVG to update. Place the dot next to Every 4 hours or Daily.
    Scanning — This allows you to change the time of the daily AVG scan.
    Click Next to continue.
    Next
  3. Reporting of exploited websites to AVG
    If you would like to assist us by enabling reporting of malicious websites to AVG,
    please tick "Yes, I wish to enable reporting to AVG of exploited websites."
    Click Next to continue.
    Next
  4. Yahoo! Search Engine
    If you would like to make Yahoo! your default search engine, place a tick in the box
    "Yes, Change my default search provider to Yahoo!"
    Click Next to continue.
    Next
  5. AVG Update
    We recommend that you apply the latest updates to AVG, to do this, click Next.
    AVG will now update, you will see the green status bar move across the screen,
    it may take a few minutes so please be patient.
    When the update is complete, you will see the message:
    Update was finished successfully. Click Next.
    Next
  6. The first part of the AVG configuration is finished.
    Click NEXT to continue
    Next
  7. AVG Firewall Configuration Wizard
     
    Please be aware that the firewall component is not included with the AVG Anti-Virus product. If you have purchased AVG Anti-Virus, please continue to step 8.
     
     
    If you are installing AVG Anti-Virus plus Firewall or AVG Internet Security, please follow the steps below:
     
    1. Please choose how your computer is connected to the Internet, place a tick next to the most appropriate option (as described below) and click Next.
       
       
      Standalone computer — for single PC’s.
       
      Computer in domain — for domains and workgroups, if you share files between computers, select this option.
       
      Computer on the move — for laptops or mobile devices.
       
      Small home or office network — if the computers at your home or office share files, select this option.
       
    2. Choose to scan for applications which require access to the Internet or the local network.
      (We recommend Common directories).
      Click NEXT to continue.
    3. Click Next to activate the automatic profile.
    4. Click Finish to complete the Firewall Wizard.

    Finish
  8. AVG Configuration Finished.
    AVG has been configured and now your computer is protected. Click Finish.
    Finish
 

AVG Firewall Profile Switch

Network Detected

After you run the Firewall Configuration Wizard, you will see the AVG Firewall Profile Switch window. Please complete the steps below.

  1. Enter the network’s name
    This name can be Home, or Work or anything you like
  2. Please choose the desired Firewall profile
    In the list, click on the profile you just created, e.g. Standalone Computer or Computer on the Move
    profile switch 
  3. Click Assign Profile
 

AVG Firewall asks for Confirmation

Once you have completed the Firewall Profile Switch, you may see an AVG Firewall Asks for Confirmation box. The AVG Firewall monitors all Internet and network traffic. If there is an application that tries to access the Internet that AVG does not know about, AVG will ask you to allow or block this communication. An example of this is below:

Application "MSN Messenger" is trying to establish a TCP connection.
Do you want to allow this communication?

Confirm
 

If you recognise the application and want to allow it, click either:

  • Allow for all — allows this application for all profiles
  • Allow for safe — allows this application for networks you have defined

If you are unsure what the application is, we recommend you click Block until you can determine what the application is. If you have any questions regarding your AVG Firewall configuration, please contact us.

 

Support

A full User Manual plus Quick Guide is included on the AVG Installation CD, plus online at http://www.avg-antivirus.com.au/avg_download1.htm

For a comprehensive explanation of all of your support options, please http://www.avg-antivirus.com.au/avg_technical_support.htm .


 

Additional information

  • Most trials allow 30 days to test the functionality of the program.
  • If you encounter difficulties downloading, please see Web browser download help page.
  • For more information on trials please see our trial support page.
 
 
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Updated: 22 October, 2008

 
           
 

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